On Friday October 23 UNT’s Center for Logistics Education & Research will hold the annual Logistics Scholarship Breakfast hosted by Southwest Airlines to help support UNT Logistics student scholarships.

Joe Bongiovanni, Senior Vice President of The Apparel Logistics Group (TALG), is a member of the Logistics Center Advisory Board and TALG is honored to purchase a table at the event so that students may attend.

The event will feature Carlos H. Cascos, Texas Secretary of State, as the keynote speaker as well as a panel discussion on the topic of Cross Border Trade with Mexico and Transportation.

Posted: 9/30/2015 4:21:26 PM by Global Administrator | with 0 comments

Customer service is a valuable link between you and your customers. They count on you to respond to customer questions, answer inventory queries, place accurate orders, and resolve issues as they emerge. Do these things with a smile on your face, and you can have a customer for life. Effective customer service tends to build trust and can turn a one-off transaction into a long-term relationship. But miss a step, and you could lose out.

In other words, customer service is the backbone of almost every company, but it's easy to let it slip and not put enough emphasis on it. Instead of trying to handle all this in-house, many companies opt to hire a third-party firm, like The Apparel Logistics Group (TALG), to provide top-notch customer service.

Here are some common customer service faux pas and how hiring TALG can help.

Posted: 9/16/2015 3:45:54 PM by Global Administrator | with 0 comments

As technology becomes increasingly ubiquitous, and location almost a non-issue, especially in the developed world, logistics can make sure your products get to where they need to be, on-time and intact. Many companies do not have expertise in this area or enough manpower to coordinate and fulfill these deliveries, so they outsource logistics.

Sometimes, they hire a third-party logistics (or 3PL) operator, and other times they only use a distributor. The two concepts are very different. Allow us to explain in more detail.

Posted: 9/10/2015 3:06:30 PM by Global Administrator | with 0 comments

Competitive advantage is elusive for many companies. They struggle to identify the core competencies that can make them successful and work to find ways to use things at which they are really good to turn a profit. On top of that, many companies have difficulties coordinating what they do best with their supply chain partners, leading to overlaps and inefficiencies that can sink their bottom line.

According to John T. Mentzer , Executive Director of Integrated Value Chain Forums at University of Tennessee, “Many companies actually achieve competitive advantage by leveraging the management of their supply chains.”

So how do you improve your supply chain management?

Posted: 9/2/2015 4:46:47 PM by Global Administrator | with 0 comments

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