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More Value-Added Services Arise from the Growth of E-Commerce

E-commerce reached a momentous milestone in 2014 when e-retail sales surpassed $300 billion in the United States for the first time. Web sales finished out 2014 at $304.91 billion, which represents a 15.4-percent growth rate over $264.28 billion in sales in 2013, according to the U.S. Commerce Department. That marks the fifth year in a row that e-commerce has grown by 15 percent or more. To give you an idea of just how much e-commerce has grown since its inception, web sales amounted to $72 billion in 2004.

A corollary of e-commerce's explosion is the need for increased and improved value-added services. Recent changes in the e-commerce landscape have resulted in an increased focus on next-day and international delivery, for example. The value-added services that The Apparel Logistics Group (TALG) offers will help you meet the evolving needs of the e-commerce boom.

Sustaining E-Commerce with Supply Chain Solutions

The Apparel Logistics Group provides third-party logistics services (3PL) and supply-chain management solutions for the apparel industry . E-commerce has forced retailers to reexamine and reshape their supply chains as they shift shipments from storefronts to customers' homes. Without an efficient supply chain and distribution network, maintaining brick-and-mortar stores while shipping online orders directly to customers can become cost-prohibitive. TALG's value-added services can help you create the most efficient and cost-effective supply chain for e-commerce. Our supply-chain solutions include:

  • Ocean and air transportation
  • Shipment consolidation
  • Parcel, LTL, and truckload shipments
  • Production order tracking
  • Customs clearance management

Maintaining a Technical Advantage

Your company's IT infrastructure and support are essential to your e-commerce efforts. TALG can give you a technical advantage through a combination of cutting-edge apparel IT systems, such as enterprise resource planning (ERP), warehouse management systems (WMS), and a dedicated IT support staff. Outsourcing your IT will ensure that you stay compliant with communication standards and have an accurate inventory count to meet the demands of your online customers.

E-Commerce Storage and Distribution

The fundamental challenge of e-commerce is to get the right product in the right place at the right time. TALG specializes in distribution functions for e-commerce businesses to help you import, transport, deliver, and distribute apparel. In fact, we import and distribute one out of every six dress shirts sold in the U.S. today.

TALG boasts a 6.2-million-cubic-foot warehouse as well as years of experience servicing and distributing for e-commerce apparel manufacturers. Warehousing, fulfillment, and inventory management are just a few of the ways in which we can support your e-commerce efforts.

Online Customer Service

E-commerce requires additional customer support services, but not just any kind will do. Studies suggest that customers, especially those already shopping online, overwhelmingly prefer online customer support, such as live chat or email. TALG can offer online customer-relationship management (CRM) to ensure the highest service experience with your e-commerce operation.

If you'd like to know more about the value-added services that The Apparel Logistics Group can provide, complete this short form to request a free consultation. We'll get back to you in one to three business days.

Posted: 11/25/2015 4:21:58 PM by Global Administrator | with 0 comments


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