Apparel Distribution Management: Returns a Fact of Life

As we mentioned a few weeks ago, more than 40 percent of all holiday gift-receivers in America take to the return lines in the weeks after Christmas with at least one gift in hand. In fact, the day after Christmas is now the second busiest shopping day of the entire year (following the day after Thanksgiving), most likely due to the fact that A) giftcards have become a dominant form of gift-giving and B) folks looooove to return gifts.

And why wouldn’t they? Why wouldn’t they try to turn unwanted gifts into something that's actually fun, fashionable or well-fitting? Not all returns are due to quality control — folks simply expect to get what they want. So regardless of how flawlessly manufactured and how quickly delivered your garment that was given to them might have been, returns are a way of life.

In other words, despite your best efforts, 2012 is likely to start off on an awkward "thanks, but no thanks" foot with many of your customers and retail partners.

For retailers, this highlights the importance efficient return and exchange policies. For manufacturers like apparel companies, it means that good apparel logistics and supply chain management does not stop when garments get delivered to stores.

Here are the Apparel Logistics Group, our 3PL distribution services take customer behaviors like their proclivity for returns and exchanges into account. So in addition to apparel distribution services such as bulk storage, GOH storage, pallet storage, pick/pack/replenishment services, we also provide post-delivery services such as re-ticketing/repacking, apparel inventory management, and apparel returns management.

The lack of efficient apparel returns processing capabilities piles up waste, frustrates customers and retail partners, and cuts into your profit margins. Don't cut your apparel supply chain short.

We can help — contact us for more information or to request a free consultation.

Posted: 1/6/2012 12:43:28 PM by Global Administrator | with 0 comments

Share this:Add to Delicious Add to Digg Add to StumbleUpon Add to Twitter Add to Reddit Add to Facebook
Trackback URL:

Blog post currently doesn't have any comments.
Leave comment Subscribe

 Security code