Managing logistics in the apparel industry is predictable only in its unpredictability. When viral social media posts and celebrities' snap decisions determine the trends, it's nearly impossible to anticipate when a sudden surge in demand may occur. Fortunately, online tools and smart third-party logistics solutions have made it easier to keep up, even with the breakneck pace of today's seasonal fashion trends.

The Customer-Centered Landscape

Today's apparel industry is a far cry from what existed even a decade ago. Consumers no longer rely on store shelves to meet their fashion needs. The vast landscape of online retailers puts just about everything within a few clicks of the buyer. Sixty-three percent of online shoppers hit the internet with a specific item in mind, and 64 percent will complete the purchase online without ever hitting a brick-and-mortar retail store.

Posted: 3/15/2017 12:30:50 PM by Global Administrator | with 0 comments

When it comes to warehouse setups, having the proper equipment and software is the difference between success and massive failure. This has been seen throughout the ages as innovations have been used to increase production while reducing costs. Here are some of the most infamous warehouse failures.

Getting Too Big for Your Britches

Have you heard of Webvan? If not, there's a reason. This online grocer launched in the late 1990s, backed by some serious venture capital (including Goldman Sachs) to the tune of $800 million. With large amounts of money behind them, they built automated warehouse after automated warehouse, each costing about $30 million. It was betting on two things: that automating everything would drive down logistics costs, and that volume would compensate for the costs. Unfortunately, the volume never materialized and the company shut its doors by 2001.

Lesson learned: Don't assume that there is endless demand.

Posted: 3/8/2017 4:33:09 PM by Global Administrator | with 0 comments

A business can fail or flourish depending on the quality of its customer service. Read on to understand why this aspect of your apparel business is so crucial for its success.

Why Customer Service Matters

Put simply, customer service matters because your customers matter. If you don't serve them well, they'll quickly find another apparel brand that will.

Seventy percent of all purchase decisions are based on how a customer feels, according to McKinsey & Company. You might think you can smooth over a sticky situation when a customer voices displeasure, but remember this: 96 percent of unhappy customers don't complain. Nine out of 10 of those silent disgruntled consumers will simply take their business elsewhere, according to 1Financial Training Services.

Posted: 3/2/2017 4:52:33 PM by Global Administrator | with 0 comments

When it comes to third-party logistics (3PL), having a great relationship between the 3PL company and the client is essential to the success of both. Here at The Apparel Logistics Group, we pride ourselves in building and maintaining client relationships. In the end, it comes down to having clear communication.

Understand the Ins and Outs of Each Other's Businesses

To know the best way to help each other, the 3PL apparel business and the client need to understand how each other's businesses work. To do this, it's important to have a walk-through of each step in the business process. This will take more than a conference call or two. The best way to understand is to visit the 3PL and actually walk through the apparel warehouse . An annual in-person review is helpful for both businesses to be on the same page.

Posted: 2/23/2017 11:46:19 AM by Global Administrator | with 0 comments

Apparel third-party logistics (3PL) providers need clear and comprehensive data for smooth operations. Without it, 3PL providers can't provide the consistent service their apparel clients rely on. That's why data prep is so important for any apparel firm using a 3PL provider.

Understanding Data Prep

Data prep, short for data preparation, is the multi-phase process of collecting, synthesizing, assembling, and organizing data for analysis. Data prep is useful for a variety of business functions, but none may be as important as dealing with 3PLs. That's because you're trusting another company to manage elements of your business operations.

Clear data prep means the 3PL provider has all the information it needs in an easily understood format. This information helps your 3PL provider perform its functions to the standard you expect.

Posted: 2/15/2017 4:26:39 PM by Global Administrator | with 0 comments

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